1. Introduction
Digni Digital LLC ("Digni Digital", "ShuleOS", "we", "us") provides a school management platform for administrators, teachers, parents, and students. We are headquartered in Kinshasa, DRC. This Privacy Policy explains how we handle personal information when you use our website and services.
2. Information we collect
- Account data: name, email address, role, and school affiliation when you register or are invited.
- School data: student records, attendance, grades, fees, timetables, and other information your school uploads to the platform.
- Usage data: log data, device type, browser, IP address, and pages visited to improve security and performance.
- Communications: messages sent through ShuleOS and support enquiries you submit to us.
3. How we use your information
We use collected data to:
- Provide, operate, and maintain the ShuleOS platform
- Authenticate users and enforce role-based access
- Process school workflows such as admissions, fees, and reporting
- Send service notifications, security alerts, and support responses
- Comply with legal obligations and prevent fraud or abuse
4. Data sharing
We do not sell personal data. We may share information with trusted subprocessors (such as hosting and email providers) under strict data processing agreements, or when required by law.
5. Data retention & security
Data is retained for as long as your school's account is active or as needed to meet legal requirements. We apply encryption in transit, access controls, and audit logging to protect your information.
6. Your rights
Depending on your jurisdiction, you may request access, correction, export, or deletion of your personal data. School administrators can manage most user records directly; individual requests can be sent to support@digni-digital-llc.com.
7. Contact
Questions about this policy? Email support@digni-digital-llc.com or visit our contact page. Our office is located at Immeuble Crown Towers, Sur Batetela, Floor 15, Office 1502, Kinshasa, Democratic Republic of the Congo.